Terms of service

Last updated: 17 August 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE PLACING AN ORDER. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR SUBSCRIPTION, YOUR RIGHT TO CANCEL, DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND, FOR CUSTOMERS IN THE UNITED STATES, A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS. SEE SECTION 24.

1. Who We Are and What These Terms Cover

This website and store are operated by SOGY HOLDINGS LLC, a Wyoming limited liability company trading as Gavanci ("Gavanci", "we", "us", "our").

Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States Email: info@gavanci.com

These Terms of Service and Conditions of Sale ("Terms") govern your use of www.gavanci.com and any purchase you make through it. By visiting the site or placing an order you agree to be bound by these Terms, together with our Privacy Policy, Refund Policy, Cancellation Policy, and Shipping Policy, each of which is incorporated by reference.

Our storefront is hosted by Shopify Inc. Certain checkout, subscription, and payment functions are provided by third-party tools which may have their own terms.

Order of precedence. If these Terms conflict with our Refund Policy or our Cancellation Policy on a matter those policies address, the Refund Policy and Cancellation Policy control. If these Terms conflict with our Privacy Policy on the handling of personal information, the Privacy Policy controls.

We may update these Terms at any time by posting a revised version on this page. The version in effect at the time you place an order governs that order.

2. Eligibility

By using this site and placing an order you confirm that you are at least 18 years old, that you are at least the age of majority in your state, province, or country of residence, and that you have the legal capacity to enter into a binding contract.

Our products are not intended for use by anyone under 18.

3. Health and Product Disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Gavanci products are dietary supplements. All information on this website, in our emails, in our advertising, and in any guide or resource we provide is for general educational and informational purposes only. It is not medical advice and it is not a substitute for advice from a qualified healthcare provider.

Always consult your physician or a qualified healthcare provider before beginning any supplement, particularly if you are pregnant or nursing, have a medical condition, are taking medication, or are scheduled for surgery. Discontinue use and seek advice if you experience an adverse reaction.

We do not guarantee that you will achieve any particular result. Individual results vary depending on factors unique to each person, including age, diet, lifestyle, general health, and other circumstances. Testimonials and reviews reflect individual experiences and do not represent the generally expected outcome. You assume full responsibility for decisions you make based on information we provide.

4. Products Sold for Personal Use Only

You agree that any product you purchase from us is for your own personal, non-commercial use, and that you will not resell, redistribute, or export it. Resale outside authorised channels can result in a product becoming materially different, which may affect its condition, safety, or the guarantees we are able to honour.

We reserve the right to limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, and to limit quantities per person, per household, per payment card, or per address.

5. Accuracy of Information on the Site

We work to keep the information on this site accurate and current, but the site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any error, inaccuracy, or omission, and to change or update information or cancel affected orders at any time without prior notice, including after an order has been submitted. If we cancel an order for this reason, we will refund you in full.

We have made every effort to display product colours and images accurately, but we cannot guarantee that your screen will display them accurately.

6. Prices and Changes to the Store

All prices are shown in the currency selected on the site and exclude taxes, duties, and shipping unless stated otherwise. Applicable taxes and shipping are calculated and itemised at checkout before you confirm.

Prices are subject to change at any time without notice. The price that applies to your order is the price shown at checkout and confirmed in your order confirmation email. Price changes do not apply retroactively to orders already placed. Subscription price changes are governed by Section 11.

We may modify or discontinue any part of the store, or any product, at any time.

7. Order Placement and Acceptance

Your order is an offer to buy. Submitting an order and receiving an automated order confirmation does not by itself constitute our acceptance. A binding contract is formed only when we accept your order, which occurs when we dispatch the products to you.

We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraud, where an order appears to be for resale, where a pricing or product error has occurred, or where we cannot verify the information provided. If we refuse or cancel an order after payment has been taken, we will refund you in full to the original payment method.

We may require additional information before processing an order.

8. Payment

By submitting payment information you represent that you are authorised to use the payment method, that the information provided is complete and accurate, and that sufficient funds are available.

Billing descriptor. Charges from us appear on your statement as GAVANCI SP or SP GAVANCI. If you do not recognise a charge, please check for these descriptors before contacting your bank, and contact us first at info@gavanci.com.

Card updater. We and our payment providers may request and receive updated card details from your card issuer, such as a new card number or expiry date when your card is replaced or expires, and may update your account accordingly so that your subscription is not interrupted. Your card issuer may allow you to opt out of this service; contact your issuer to do so.

Reversed charges. We are not responsible for fees charged by your bank or card issuer. If your bank or card issuer reverses a charge to your card, we may bill you directly and seek payment by another method, including by mailed statement.

Failed payments. If a payment for a subscription renewal fails, we may retry the charge, and we may contact you at the email address or phone number you provided to obtain an alternative payment method. If you fail to pay for a product you have received, the amount owed may be referred for collection.

9. Subscriptions: How Billing Works

Some products are offered on a subscription basis with automatic renewal. If you select a subscription option at checkout, you authorise us to charge your payment method on a recurring basis until you cancel in accordance with Section 12.

All subscription terms, including the price, the discount applied, the billing frequency, the renewal amount, and what each shipment contains, are disclosed on the product page and at checkout before you confirm your purchase, and again in your order confirmation email.

Billing frequency follows your supply length. Your renewal interval is set by the product you subscribe to and the quantity you select, so that each shipment arrives as the previous one runs out. Different products have different serving schedules, which means the same number of units may cover a different number of days depending on the product you have chosen. The interval that applies to your subscription is shown on the product page next to the option you select, at checkout, in your order confirmation, in every renewal reminder, and in your customer portal. Where the days of supply and the billing interval shown for your order appear to disagree, the interval stated in your order confirmation email governs.

Your subscription renews automatically at the disclosed price and interval until cancelled. Renewal shipments contain the paid quantity of product. Where a first-order promotion includes bonus product, that bonus is a one-time incentive on the initial order only and is not included in renewals; the renewal quantity and price are shown at checkout before you subscribe.

10. Subscriptions: Introductory Discount and Minimum Commitment

Your initial subscription order is offered at an introductory discount. The exact discount that applies to your order is shown on the product page where you select your option, at checkout before you confirm, and in your order confirmation email.

That discount is conditioned on a minimum commitment of one renewal cycle. In plain terms: your initial discounted order, plus the first renewal that follows it, form the committed period. You may cancel at any time. A cancellation request made before the first renewal has been billed takes effect after that renewal has been billed and fulfilled, so that no further renewals occur. After the first renewal has been billed, you may cancel, skip, pause, or modify your subscription freely at any time through the customer portal.

The minimum commitment is disclosed on the product page where you choose between a subscription and a one-time purchase, again at checkout before you confirm, and again in your order confirmation email. By selecting a discounted subscription offer you authorise payment for the initial order and for the first renewal cycle.

If you do not want a subscription, a one-time purchase option is clearly available on the product page and is selected before you add the product to your cart. A one-time purchase is not subject to any commitment, does not renew, and is not charged again.

This Section 10 does not apply to customers in the United Kingdom or the European Union during the statutory cancellation period described in Section 25, and does not limit any non-excludable statutory right described in Sections 25 to 27.

11. Subscriptions: Notices You Will Receive

We notify you at three separate points in every billing cycle so that you always know what is coming and when:

At the time of purchase. Your order confirmation email confirms that you have started a subscription, states the price, the discount applied, the billing interval, the minimum commitment, the date of your next charge, and includes a direct link to the customer portal where you manage your subscription.

Before each renewal charge. A reminder email sent at least 7 days before the charge date, and 15 days before the charge date where your billing interval is 30 days or longer. It states the products in the upcoming order, the exact amount to be charged, the date you will be charged, and a direct link to the customer portal to cancel, skip, pause, or modify.

One day before each renewal charge. A final reminder confirming the amount and the charge date, with a direct link to the customer portal.

It is your responsibility to keep the email address on your account current and to check that our messages are not filtered into a spam or promotions folder.

Price changes. We will not change the price of an active subscription without giving you at least 14 days' written notice to the email address on your account. You may cancel before the new price takes effect without penalty.

12. Subscriptions: How to Cancel, Skip, Pause, or Modify

All subscription changes, including cancellation, are made through the customer portal. The portal lets you cancel, skip a shipment, pause, change your delivery interval, change your next charge date, update your address, and update your payment method.

Three ways to reach the portal:

  • The direct link in your order confirmation email and in every renewal reminder email we send.
  • The "Manage Subscription" tab in the menu on www.gavanci.com.
  • The "Manage Subscription" link in the footer of every page on www.gavanci.com.

To access the portal you must use the same email address you used to place your order. We may instead ask for your order number. Both your email address and your order number appear in your order confirmation email.

Cancellation deadline. To stop an upcoming renewal you must cancel at least 24 hours before your scheduled billing date, which is stated in every reminder email we send you. A cancellation made after that point applies to the following cycle, because the current order will already have entered processing.

What happens after you cancel. You receive a cancellation confirmation email. No further charges are made. Any order already billed or dispatched will still be fulfilled and delivered. You may resubscribe at any time.

If you are unable to access the portal, contact info@gavanci.com and we will assist you. We reply to all enquiries within 24 hours.

13. Shipping, Delivery, and Risk of Loss

We will arrange shipment of your order. Shipping options, costs, and estimated transit times are shown at checkout and in our Shipping Policy.

Delivery estimates are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs or import processing, weather, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delayed or failed delivery resulting from an incorrect or incomplete address you provided. Orders returned to us because of an address error may incur additional shipping charges before they can be re-sent.

Title and risk of loss pass to you on delivery by the carrier to the address you provided, except where applicable consumer law in your country provides otherwise.

14. Proof of Delivery

Because many circumstances at a delivery address are outside our control, you agree that delivery confirmation provided by the carrier is sufficient proof of delivery, with or without a signature.

Where tracking confirms delivery to the address you provided, the order is treated as fulfilled. Packages lost or stolen after carrier-confirmed delivery are not our responsibility, and we recommend you take steps to secure deliveries at your address.

Carriers sometimes mark a package as delivered up to 24 hours before it actually arrives. Please allow 24 hours before reporting a package as missing. Where the carrier cannot confirm delivery, or claims delivery but no proof of delivery can be obtained, Section 15 applies.

15. Shipping Protection and Lost Packages

Shipping Protection is an optional add-on offered on the product page and shown as a separate line item at checkout. Where you add it to a subscription order, it recurs with each renewal at the price shown. Shipping Protection is not insurance; it is a service we provide under these Terms.

What Shipping Protection covers. Shipping Protection covers your order while it is in transit, up to the point of confirmed delivery. Where you have purchased Shipping Protection and your order is lost or stolen in transit, or the carrier claims delivery but no proof of delivery can be obtained, we will send a replacement at no cost to you, or issue a full refund where a replacement is not possible.

What Shipping Protection does not cover. Shipping Protection ends at the point of confirmed delivery. Where the carrier confirms delivery to the address you provided and proof of delivery is available, the order is treated as fulfilled and is not eligible for a refund or replacement, whether or not Shipping Protection was purchased. This includes packages taken from a doorstep, porch, mailroom, lobby, or other location after delivery. Securing deliveries at your address is your responsibility, and we recommend contacting your carrier and local authorities in the event of theft.

Orders without Shipping Protection. If your order is lost or stolen in transit, or delivery is claimed but no proof of delivery can be obtained, contact us and we will investigate with the carrier. We will decide, at our discretion, whether to issue a replacement or a full or partial refund.

Delivered but not received. Where tracking confirms delivery to the address you provided, we are not responsible for the package and we do not issue a refund or replacement. We may, entirely at our discretion, choose to send a goodwill replacement, and doing so in one case does not oblige us to do so in another.

Wrong address. If the carrier delivered to the wrong address through carrier error, we will arrange a replacement or refund once verified. If the address you provided was incorrect or incomplete, the order is not eligible for a refund or replacement once marked as delivered.

Refundability. The Shipping Protection charge is non-refundable once the order to which it applies has been dispatched, because the service has been provided for that shipment. Cancelling your subscription stops Shipping Protection charges on future renewals.

16. Damaged, Defective, or Incorrect Items

Please inspect your order on arrival. If your order arrives damaged, leaking, defective, or incorrect, contact info@gavanci.com within 14 days of delivery.

If a damaged or defective item is verified, we will issue a full refund or replacement and you do not need to return the product to us.

Evidence we require. To verify a claim we ask for:

  • A photograph of the damaged or defective product.
  • A photograph of the outer shipping packaging.
  • A photograph of the shipping label showing your name and order.

Verification. Because we refund damaged-item claims without requiring a return, we verify claims before approving them. We may ask you to supply the original unedited image files, or to send a further photograph of the item from a different angle alongside a handwritten note showing your order number and the current date. This is a routine step and takes a moment.

Abuse. Where a claim is supported by images that have been fabricated, digitally altered, generated, or taken from another source, we will decline the claim. We may also close your account, cancel any active subscription, and refuse future orders. We reserve the right to pursue any remedy available to us in cases of fraud.

17. Returns, Refunds, and Our Guarantee

Returns, refunds, and our money-back guarantee are governed by our Refund Policy, which forms part of these Terms and controls on any matter it addresses.

In summary, and subject to the full terms of that policy:

  • We offer a 90-day money-back guarantee on your initial order, measured from the date of delivery. Opened bottles are accepted, so a broken seal does not disqualify a claim.
  • To claim it, contact info@gavanci.com within the guarantee period. We will confirm how to proceed and, where a return is required, give you the return address. You are responsible for the cost of return shipping, and we recommend a tracked service, as we process refunds on confirmed receipt.
  • Our returns facility is located internationally and the address is confirmed to you by email when you claim. Do not send a return without contacting us first; returns sent without a prior request cannot be processed. Where the cost of returning an order would be disproportionate to its value, we may approve a refund without requiring a return, assessed case by case.
  • Once we receive and verify your return, we refund the product price to your original payment method. Original shipping charges and return shipping costs are not refundable.
  • Refunds are processed within 5 to 10 business days of approval and you will receive an email confirming the amount refunded. Your bank may take additional time to post the credit.
  • The guarantee is limited to one claim per customer or household, applies to products purchased directly from www.gavanci.com, applies to your initial order only, and the guarantee period does not reset with renewal shipments or replacements.
  • We reserve the right to decline a claim where we suspect abuse, fraud, or resale activity.

18. Billing Questions and Payment Disputes

If you see a charge you do not recognise or believe is incorrect, please contact us first at info@gavanci.com. We reply within 24 hours and we resolve the large majority of billing questions the same day. A direct request is almost always faster than a formal dispute, which typically takes a payment provider between 30 and 70 days to resolve.

We maintain records of your order, your subscription enrolment, your acceptance of these Terms at checkout, every notice we sent you, delivery tracking and confirmation, and our correspondence with you. We may present that documentation to our payment providers, the card networks, and your card issuer in response to a dispute.

Raising a dispute does not suspend the terms of your subscription or entitle you to keep product that has been delivered.

19. Suspension, Termination, and Refusal of Service

We may refuse service, cancel an order, close an account, cancel a subscription, or refuse future orders where, in our reasonable judgment:

  • These Terms have been breached.
  • False, inaccurate, or incomplete information has been provided.
  • A refund, guarantee, or damage claim has been abused, or supported by fabricated or altered evidence.
  • Repeated claims or disputes are inconsistent with normal product use.
  • Products are being purchased for resale or export.
  • Payment systems are being misused, or fraudulent activity is suspected.

Amounts due up to the point of termination remain payable. This section does not limit any non-excludable statutory right you have.

20. Acceptable Use

You may not use this site or our products for any unlawful purpose, to solicit unlawful acts, to violate any law or regulation, to infringe intellectual property rights, to harass or abuse others, to submit false or misleading information, to upload malicious code, to collect other people's personal information, to spam, scrape, or crawl the site, or to interfere with its security features. Violation may result in immediate termination of access.

21. Reviews, Testimonials, and Submissions

If you submit a review, testimonial, photograph, comment, idea, or other content, you agree it is non-confidential and you grant us a royalty-free, worldwide, perpetual, irrevocable, transferable right to use, reproduce, adapt, publish, and display it in any medium, including in advertising, together with the name you submitted it under. You confirm that anything you submit is true, is yours to submit, and does not infringe the rights of any third party. Testimonials do not represent the generally expected user experience. We may remove content at our discretion but are not obliged to monitor it.

22. Intellectual Property

All content on this site, including text, images, video, graphics, logos, layouts, designs, and compilations, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may view and print content for your own personal, non-commercial use. You may not copy, reproduce, republish, distribute, sell, licence, modify, or create derivative works from any part of the site or its content without our prior written consent, and you may not use our name, logo, or trademarks without written permission.

23. Disclaimer of Warranties and Limitation of Liability

Disclaimer of warranties. Except where prohibited by law, and except as expressly stated in these Terms or in our Refund Policy, the site and all products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free, or that any product will meet your expectations.

Limitation of liability. Except where prohibited by law, and except in respect of death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, we are not liable for any indirect, special, incidental, exemplary, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or the cost of substitute products, arising from or relating to these Terms, the site, or any product, on any theory of liability.

Where we are found liable notwithstanding the above, our total liability to you and your exclusive remedy is limited to the greater of the amount you paid us for the product giving rise to the claim, or USD $500.00.

Some jurisdictions do not permit the exclusion of certain warranties or the limitation of certain liabilities, so parts of this section may not apply to you, and nothing here limits any right you have that cannot lawfully be excluded. Sections 25 to 27 apply in addition.

24. Dispute Resolution, Arbitration, and Class Action Waiver

This Section 24 applies only to customers resident in the United States. It does not apply to customers in the United Kingdom, the European Union, Canada, or Australia.

Contact us first. Before commencing any proceeding, you agree to contact us at info@gavanci.com and give us 30 days to resolve the matter informally.

Binding individual arbitration. You and Gavanci agree that any dispute or claim arising out of or relating to these Terms, our Privacy Policy, our advertising or marketing, or our products or services, shall be resolved by binding, final, individual arbitration before a single arbitrator administered by the American Arbitration Association under its Consumer Arbitration Rules. This agreement is governed by the Federal Arbitration Act. The arbitrator has exclusive authority to determine whether a claim is arbitrable and shall apply the substantive law of the State of Wyoming to the extent consistent with the Federal Arbitration Act. Each party bears its own costs except as provided under applicable rules or law.

Class action waiver. You and Gavanci agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate or join claims and may not preside over any representative or class proceeding. Whether this waiver is enforceable may be determined only by a court, not by an arbitrator.

Small claims. Either party may bring an individual claim in a small claims court with jurisdiction, instead of arbitration.

Injunctive relief. Notwithstanding the above, we may bring a claim in the state or federal courts of Wyoming for injunctive or equitable relief arising from actual or threatened infringement or misappropriation of our intellectual property.

How to opt out. You may opt out of arbitration within 30 days of your first purchase by emailing info@gavanci.com with the subject line "Arbitration Opt-Out", stating your name, your order number, and that you do not wish to resolve disputes through arbitration. Opting out has no effect on your relationship with us or on any other part of these Terms.

25. Additional Terms for Customers in the United Kingdom and the European Union

These terms apply in addition to the rest of this document. Where they conflict with anything above, these terms control for UK and EU customers, and nothing in these Terms affects your non-excludable statutory rights.

Your right to cancel. You have the right to cancel your order within 14 days without giving any reason. The cancellation period ends 14 days after the day on which you, or a person nominated by you other than the carrier, receive the goods. Where a subscription order is placed, this right applies to the contract as a whole, and cancelling within this period ends both the order and the subscription, and the minimum commitment in Section 10 does not apply.

How to cancel. To exercise the right, tell us clearly that you wish to cancel by emailing info@gavanci.com, or by using the model cancellation form set out at the end of these Terms. We will acknowledge your cancellation without delay. You may also cancel a subscription through the customer portal.

Exception for sealed goods. The right to cancel does not apply to sealed goods which are not suitable for return for health protection or hygiene reasons, if they have become unsealed after delivery. Our products are sealed supplements, so once a seal has been broken that item can no longer be returned under this right. Unopened, sealed items may be returned in full.

Returning the goods. You must send the goods back without undue delay and no later than 14 days after telling us you are cancelling. You are responsible for the direct cost of returning the goods to us. Return them to the address we provide when you contact us. We recommend a tracked service.

Refunds. We will refund all payments received from you, including the standard delivery cost of sending the goods to you, no later than 14 days after we receive the goods back, or after you supply evidence of having sent them, whichever is earlier. Where you chose a more expensive delivery method than our cheapest standard option, we refund the standard cost only. We may reduce your refund to reflect any diminished value of the goods caused by handling beyond what is necessary to establish their nature and characteristics.

Your statutory rights. Nothing in these Terms affects your legal rights in relation to goods that are faulty, not as described, or not of satisfactory quality. Section 23 does not limit our liability where the law does not allow it to be limited.

Complaints. EU consumers may raise a complaint with the consumer protection body in their country of residence. UK consumers may raise a complaint with us at info@gavanci.com.

26. Additional Terms for Customers in Canada

Nothing in these Terms limits or excludes any right you have under applicable federal or provincial consumer protection legislation, including the consumer protection statutes of Ontario, British Columbia, Alberta, and Quebec.

Where provincial law gives you a right to cancel a distance contract, or a right arising from a failure to disclose required information, that right applies in addition to anything set out here and is not affected by Section 10 or Section 24. Section 24 (arbitration and class action waiver) does not apply to you.

Quebec residents: your rights under the Consumer Protection Act, including in relation to distance contracts and to contracts with recurring payments, apply in full.

27. Additional Terms for Customers in Australia

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy conferred by the Australian Consumer Law which cannot lawfully be excluded. Section 23 and Section 24 apply only to the extent permitted by that law.

28. Electronic Communications and Notices

You consent to receive communications from us electronically, whether by email or by posting to this site, and you agree that these satisfy any legal requirement that a communication be in writing. It is your responsibility to keep your email address current.

Notices to you are effective when we send the email or post to the site. Notices to us must be sent to info@gavanci.com, or by post to SOGY HOLDINGS LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States.

29. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless SOGY HOLDINGS LLC, its officers, directors, employees, agents, and suppliers from any claim, demand, loss, or expense, including reasonable legal fees, arising from your breach of these Terms, your breach of any representation you make in them, or your violation of any law or the rights of a third party.

30. General

Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, fire, flood, epidemic, war, civil unrest, government action, labour disputes, carrier delays, supply shortages, and telecommunications or power failures.

Severability. If any provision of these Terms is held unlawful, void, or unenforceable, it is severed and the remaining provisions continue in full force.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our written consent. We may transfer our rights and obligations to another organisation, which will not affect your rights.

Third parties. These Terms do not confer rights on anyone other than you and us.

Governing law. These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles, and, subject to Section 24, the courts of Wyoming have jurisdiction. This does not deprive you of the protection of the mandatory consumer laws of the country in which you are resident, and customers in the United Kingdom, the European Union, Canada, and Australia retain the right to bring proceedings in their own country of residence.

Entire agreement. These Terms, together with our Privacy Policy, Refund Policy, Cancellation Policy, Shipping Policy, and your order confirmation, constitute the entire agreement between you and us. Ambiguities are not construed against the drafting party.

31. Contact Us

SOGY HOLDINGS LLC (trading as Gavanci) 30 N Gould St, Ste R Sheridan, WY 82801 United States

Email: info@gavanci.com We reply to every enquiry within 24 hours.

Model Cancellation Form (UK and EU customers)

Complete and return this form only if you wish to withdraw from the contract. You may also simply email us a clear statement.

To: Gavanci, info@gavanci.com

I hereby give notice that I withdraw from my contract of sale for the following goods:

Ordered on / received on: ______________________

Order number: ______________________

Name of consumer: ______________________

Address of consumer: ______________________

Signature (only if this form is notified on paper): ______________________

Date: ______________________