Terms of service

Terms of Service Last Updated: 5 June 2026

Welcome to Gavanci. These Terms of Service govern your access to and use of www.gavanci.com, including any purchases made through the site. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

1. General Information This website is owned and operated by Gavanci. Throughout the site, the terms "we," "us," and "our" refer to Gavanci. By using this site, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction if higher, and that you are legally able to enter into a binding agreement. We reserve the right to update or modify these Terms at any time, and continued use of the site after changes are posted constitutes acceptance of the revised Terms.

2. Orders and Payment All prices are displayed in the applicable local currency at checkout and may change without notice. We reserve the right to refuse, limit, or cancel any order that appears fraudulent, violates our policies, or raises security concerns. Customers are responsible for providing accurate billing and shipping information, and payment is processed securely at checkout using third party providers such as Shopify Payments, PayPal, or other supported payment methods.

3. Promotions, Bundle Offers, and Cart Handling Buy One Get One Free, Buy 2 Get 1 Free, Buy 3 Get 2 Free, and other promotional offers are applied automatically at checkout when eligibility conditions are met. If items are manually removed or modified in the cart before completing checkout, the final order will reflect only the remaining items, and Gavanci is not responsible for order discrepancies caused by customer initiated cart edits. For assistance prior to purchase, please contact info@gavanci.com.

4. Shipping and Delivery Orders are processed and shipped according to our Shipping Policy. Estimated delivery times vary by destination and are not guaranteed, and delays caused by couriers, customs authorities, or peak shipping periods are beyond our control. For international orders, any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer. If an order has not arrived within 30 business days from shipment, customers may contact support for review. Once tracking confirms delivery to the address provided, Gavanci is not responsible for claims of non-receipt.

5. Refunds and Money-Back Guarantee Gavanci offers a 90-day money-back guarantee on all products, subject to the conditions outlined in our Refund Policy, which includes a minimum 30-day consistent usage requirement. Refund eligibility outside of the guarantee, including damaged, defective, or incorrect items, is determined on a case by case basis depending on the nature of the issue and available proof. We reserve the right to dispute chargebacks and payment disputes using delivery confirmation, tracking records, and communication history. Customers are encouraged to contact info@gavanci.com first to resolve any issue before initiating a chargeback. Full refund terms are outlined in our Refund Policy.

6. Product Use, Health Disclaimer, and Limitation of Liability Gavanci products are wellness supplements and have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary depending on personal health factors, lifestyle, and consistency of use, and customers should consult a qualified healthcare professional before using any ingestible product, especially if pregnant, breastfeeding, taking medication, or managing a medical condition. Gavanci is not responsible for misuse, allergic reactions, adverse effects, or failure to follow product instructions, and to the maximum extent permitted by law, Gavanci's total liability for any claim arising from product use is limited to the purchase price of the product in question.

7. Fulfillment and Packaging Gavanci operates using a hybrid fulfillment model, and some products may be shipped directly from verified third party fulfillment partners. While product quality and formulation remain consistent across all shipments, packaging or labeling may vary slightly, and these minor differences do not affect product safety, ingredients, or intended use.

8. Visual Representation and AI-Generated Content Some product images, lifestyle visuals, and marketing creative on our website and across our advertising channels may be generated or enhanced using AI based tools for branding and presentation purposes. These visuals are illustrative only, and actual product appearance, packaging, or bottle size may vary slightly from images shown. Such variations do not affect the product itself, its ingredients, or its intended function.

9. Intellectual Property All content available on gavanci.com, including text, images, product names, designs, videos, and branding elements, is the property of Gavanci and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited without our prior written permission.

10. Privacy and Data Use We collect and process customer data for order fulfillment, customer support, and marketing purposes. Data is handled securely in accordance with applicable data protection laws including the GDPR, CCPA, and PIPEDA, through trusted platforms such as Shopify, PayPal, Klaviyo, and Meta. We do not sell personal data. For full details on how information is collected and used, please review our Privacy Policy.

11. Arbitration and Class Action Waiver

11.1 Binding Arbitration Any dispute arising from the use of this website or the purchase of Gavanci products shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration replaces the right to bring claims in court or participate in class actions. Arbitration proceedings will take place in the State of Wyoming, United States, and may be conducted in person, by phone, or through written submissions, with each party responsible for its own costs.

11.2 Arbitration Opt-Out You may opt out of arbitration by submitting written notice within 30 days of your first purchase. Notices must include your full name, order number, and a clear statement of intent to opt out, and should be sent to info@gavanci.com. Opt-out requests submitted by email will be considered valid notice.

11.3 Class Action Waiver You agree that all claims against Gavanci must be brought in your individual capacity only, and claims may not be brought as part of any class, collective, or representative action. Arbitrators may not consolidate claims or preside over class proceedings.

11.4 Limitation Where Prohibited by Law The arbitration and class action waiver provisions in this section do not apply where such provisions are prohibited or unenforceable under the mandatory consumer protection laws of the customer's country or jurisdiction of residence, including but not limited to certain member states of the European Union and the United Kingdom. In such cases, disputes will be resolved according to the applicable local consumer protection framework.

12. Governing Law These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions, except where mandatory consumer protection regulations of the customer's country of residence apply. Where local consumer law provides greater protection to the customer, those local provisions shall prevail to the extent required by law.

13. Severability If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

14. Contact Information For questions regarding these Terms of Service, please contact us at info@gavanci.com.